Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our policy states that eligible returns can be made within 30 days of purchase. Beyond that time frame, we cannot offer any refunds or exchanges.

In order to be eligible for return, goods must be non-alcohol, non-sale items in the same condition as they were upon shipment; unused and in the original packaging.

If item was damaged or broken in transit, please see below.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Once the returned item is received and inspected, a notification email will be sent to the provided email address concerning the approval or rejection of the refund.

Upon approval, the refund will begin processing, and credit will automatically be applied to the original method of payment (i.e. credit card) within 3-5 business days. 

Items can be returned to the following address:

3486 Kurtz St Suite 102

San Diego, CA 92110

 

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at customersupport@moderntimesbeer.com.

If you’re refund appears to be late or missing, double check your banking records. If the correct balance is still not reflected, contact your credit card company or bank, as processing time varies across providers.

If the issue persists, please contact us at:

customersupport@moderntimesbeer.com

Sale Items Sale Items are Nonrefundable

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Only regularly priced items are eligible for refund; sale items are nonrefundable.

Exchanges

If you need to exchange it for the same item, send us an email at customersupport@moderntimesbeer.com and send your item to: 3486 Kurtz Street Suite 102 San Diego California US 92110.

Exchanges for similar items can be made; just send an email to customersupport@moderntimesbeer.com

Items can be returned to the following address:

3486 Kurtz St Suite 102

San Diego, CA 92110

Damaged Items

If you have received your order and if any items were damaged upon arrival please email customersupport@moderntimesbeer.com and we will email you a return slip to do the exchange.

If any goods are damaged or broken upon arrival, please email customersupport@moderntimesbeer.com. A return slip will be emailed to the provided address for an exchange of the damaged item(s).

Shipping

To return your product, you should mail your product to: 3486 Kurtz Street Suite 102 San Diego California US 92110

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

All returns can be sent to:

3486 Kurtz St Suite 102

San Diego, CA 92110

Keep in mind that shipping times do vary based on distance/location, so it may take time for us to receive and process items, and for new items to be delivered to the provided address.

Tracking numbers are available upon request

 

Beer/Online Special Release Sales

No refunds, cancellations or exchanges for online beer purchases, but if you have any questions regarding your purchase please email league@moderntimesbeer.com.

We do not offer refunds, cancellations, or exchanges for online beer purchases. If you have any concerns regarding an online beer sale purchase, feel free to direct any questions to: league@moderntimesbeer.com